We support you in the process of interacting with your customers, creating memorable experiences in each interaction.
For the last 23 years, we have been adding value in all stages of our relationship with our customers. Through our management model, we achieve high standards of quality and efficiency that boost the business of the companies we represent.
Our management model is adapted to the new end-user profile. In this sense, we have designed an Omnichannel Strategy that allows us to achieve first-call resolution through the channel that customers choose. This concept has been carefully integrated into our exponential technology ecosystem, our associate experience plans, and our Innovation and Customer Experience methodologies.
Present in Every Interaction
Inbound services support and management, outbound actions, and deferred management.
Recovery management of low, medium, advanced, and late delinquency, with processes to support customers to reduce delinquency.
Multi-product and multi-service sales management, improving the entire customer relationship cycle.
Quality assurance management focused on optimization, innovation, and customer experience.
We align expectations, unify goals, and start a relationship based on trust and collaboration on which we base the next steps of the process.
Conversations begin and the Customer Experience is born! The exchange that will create a bond of trust between your customer and your brand, and make it indestructible.
We set priorities, define strategies, and ensure that all decisions that allow us to achieve the common goal are taken.
We measure all the indicators that allow us to determine the degree of compliance with the common objectives defined in the Planning stage.
We Assist Your Customers and Improve Their Experience.
We Develop Technology that Connects You with Your Customers.
Our goal is to make every experience with your customers unique.
We invite you to be part of our team—send us your CV to formaparte@evoltis.com
San José de Calasanz 80 (5000)
Córdoba, Argentina
+54 351 4880050
hola@evoltis.com
Copyright Evoltis 2020